Mr.Comma Guesthouse | POLICIES


Booking Method:

1. Via Credit Card

    • Please provide us with your Credit Card Information (1.Type of Credit Card, 2.Credit Card Number, 3.Full Name, and 4.Credit Card Expiry Date).
    • No deposit is required. But in the event of No Show or Last minute Cancellation, the full amount payable will be charged to the Credit Card.


2. Via Paypal (

    • Please make a 50% deposit or full payment to confirm your booking.


Please Note:

    • Any payment should be ONLY made in CASH during check in.
    • Please check in by 11pm. No-show without prior notice will have their booking cancelled and money will NOT be refunded.
    • Check in time – 14:00pm to 23:00pm / Check out – Until 12:00pm (at noon).

Reservation and Discount Policy:

    • Discount does not apply to bookings made through Hostel booking websites.
    • When booking is made through hostel booking websites, deposit is non-refundable as it is taken by agent companies.
    • Discount only applies when reservation is made in the same booking at once.
    • It is strictly not valid for any last minute extension of stay.
    • 10% for more than 7 consecutive nights stay in the same room.
    • 15% for more than 20 consecutive nights stay in the same room.
    • In case of cancellation, please inform us as soon as possible.



Cancellation Policy:

    • Cancellation notice should be at least 4 days before check-in; otherwise it will NOT be refundable at all.
    • Once Check-in is made, refund is not possible for any reason.
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